P_Personal Approach

Personal Approach

At CTW we are dedicated to providing a friendly, efficient, personal and approachable service to all the clients who have been kind enough to pass their business to us.

If you are the executor or administrator of a loved relative or friend we realise that you may feel distressed and under pressure. We aim to help you as much as possible at this difficult time with our sympathetic and friendly approach.

We do not operate on a “Team” or “Factory” basis and you will not have to navigate through endless telephone menu options or deal with a different person each time you call.

Instead, your case will be dealt with from start to finish by a friendly approachable executive who will be available to answer any questions you may have by email or telephone – you will be given the direct dial telephone number of the lawyer designated to you so you will not need to go through a switchboard.

Our clients come from all over London and the South East and, although you are welcome to visit us, you do not have to do so. The work we do on your behalf can all be dealt with by post, telephone and email.

Please review some of the Genuine Testimonials from recent clients.

“Very satisfied – keep up the service”

– Mr & Mrs J J – New Eltham

“All elements of our property purchase were problem free”

– Mr A S – Eltham

“Totally satisfied – I was happy with all aspects of how the matter was dealt with”

– Mr & Mrs T B – Bexleyheath

"……was a pleasure to deal with and was extremely helpful and friendly"

– Mrs A F – Bexley

“…….was excellent at her job. Very professional and kept us informed during the whole process”

– Mr C D – Bromley