Terms of Service

Disclaimer

Cook Taylor Woodhouse Limited is authorised and regulated by the Solicitors Regulation Authority under registration No.: 606304. Cook Taylor Woodhouse is a trading name of Cook Taylor Woodhouse Limited: registered in England and Wales under Company No.: 8355796. Registered Office: 68 High Street, Eltham, London SE9 1BZ. VAT Registration No:752389996. A list of the Directors can be inspected at our Registered Office.

The information contained in this website is general information only, based on the law of England and Wales. The user should be aware that laws and regulations may be different outside the England and Wales.

Although care is taken to ensure that the information on the website is accurate and up to date, we do not accept any responsibility for mistakes or omissions. In particular, articles may be out of date. Cook Taylor Woodhouse Limited enters into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy, or completeness of the information. No part of the website’s content constitutes, nor claims to be, a comprehensive review of the applicable law. Please contact us directly if you need a comprehensive and up to date statement of the relevant law.

By using this website you agree that you have read this disclaimer and that you agree to the terms and conditions of operation contained within the disclaimer. If you do not agree to these terms and conditions, you are not authorised to use this website.

Reliance on Content

The information provided on this website is not intended to be legal advice and is for educational purposes only. Do not use this site to disregard any legal advice, nor to delay seeking legal advice or representation because of something you have read or seen on this site. Before acting or relying in any way on information contained on the site, you should seek detailed specialist advice from a suitably qualified solicitor, based on your specific circumstances.

Any reliance upon the information given on this site is at the user’s own risk. Cook Taylor Woodhouse Limited excludes to the fullest extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential arising from your accessing, failing to access, or reliance on information contained in this website, from delay or the failure to respond to an enquiry, or from any information or omission contained in this website.

We have reviewed all the material on the website, however Cook Taylor Woodhouse Limited accepts no responsibility for loss as stated above and shall not be liable for any typographical or other errors or omissions within the material contained in this website or its accurateness and completeness.

Professional Relationship

Use of this website is not intended to create a professional or business relationship. The content of pages on this website does not constitute legal or other professional advice.

No formal relationship between solicitor and client is created until instructions have been accepted by a written acknowledgement from Cook Taylor Woodhouse Limited. To avoid any doubt, neither the submission nor confirmation of submission of an online claim form constitutes such an acknowledgement.

Website Service

While we try to ensure that our website is available 24 hours a day, we cannot guarantee this and will not be liable if for any reason the website is unavailable at any time or for any period. Access to our website may be suspended temporarily and without notice for any reason (including, without limitation, system failure, maintenance or repair) and for reasons beyond our control. Please note that although reasonable care is taken to ensure that the website and materials available from it are virus free, we cannot accept responsibility for any viruses you download.

Links

This website contains links to other websites not operated or controlled by us. If you use these links, you will leave our website. These links are provided for convenience only and do not constitute any endorsement by Cook Taylor Woodhouse Limited. We do not have any control over the content of external internet sites which are linked to our site or which are linked from it, and cannot accept any responsibility for them.

Links are only permitted to the Home page of our website, unless otherwise expressly agreed. In order for any link to be permitted, it must be performed in accordance with English law and neither damage our reputation nor take advantage of it. No links are permitted which suggest any form of association, approval or endorsement on our part without prior consent. We reserve the right to withdraw linking permission without notice. If you have any questions about linking please contact Martin Bowers mbowers@ctwsolicitors.co.uk.

Intellectual Property Rights

The intellectual property rights (including, without limitation, copyright and trademarks) in all material on our website (including, without limitation, text, online claim screening service, images and plans) are owned by Cook Taylor Woodhouse Limited unless otherwise stated. All rights are reserved.

Your use of this website is expressly limited to personal, non-commercial use. You may not reproduce any part of this site, except as follows:

Licence to copy for personal use: You may display the pages of the website on your computer screen and print or download to a local hard disc a reasonable number of unmodified copies for your personal use only.

Licence to copy for limited purposes: You may copy the contents to individual third parties for their personal information, only if you properly credit Cook Taylor Woodhouse Limited as the source and, where appropriate, author of the material.

For the avoidance of doubt, the limited exemptions referred to above do not permit you to incorporate all or any part of the content of this website in any commercial publication or document, or for any other commercial purpose.

Regulation

Cook Taylor Woodhouse Limited is authorised and regulated by the Solicitors Regulation Authority. Cook Taylor Woodhouse Limited is authorised and regulated by the Financial Conduct Authority (FCA) for insurance mediation activity.

Governing Law

This website and your use of it is governed by the laws of England and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of England and Wales.

Change of Terms and Conditions

We may change this disclaimer at any time by updating this page, and therefore recommend you check this page from time to time to ensure you are referring to the current terms and conditions. Your continued use of our website, following the posting of any changes, indicates your acceptance of such changes. This disclaimer is effective from 20/02/15.

Complaints

Should you feel the need to complain please contact Matthew Davis on mdavis@ctwsolicitors.co.uk please also see the link that may be of assistance.

Cyber Security

Any communication purporting to come from us changing our account details must be ignored and you must contact us at once. Do not action the request. Before sending us any funds electronically we suggest you telephone the person dealing with your matter to confirm our bank details. If that person states the details are to change then telephone our head office and ask to speak to a director. We may also telephone you to confirm your bank details before making any electronic payment over £5000.
Please remember that we will only accept payment from you. Any payment received from a third party without prior agreement may cause delay and increase costs.
VIRUSES The recipient(s) should carry out any checks that they believe to be appropriate in this respect

Title Partner Statement

Any reference to partner in relation to the firm means a director of the Company or an employee or consultant of equivalent standing and qualification.

Cookie Policy

Cook Taylor Woodhouse Limited takes your privacy and confidentiality very seriously.

A cookie is a small file of letters and numbers which we put on your computer whilst you are browsing. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our site. The cookies that we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively.

Cook Taylor Woodhouse Limited will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set when visiting the website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the site and also your user experience.
Cook Taylor Woodhouse Limited use a number of suppliers who also set cookies on the website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see below.

Our Cookie Use

The Cook Taylor Woodhouse Limited website sets no long-term cookies. The Cook Taylor Woodhouse Limited website makes use of session cookies which as soon as the browser closes are removed. These are in use on the enquiry forms and to support any user authenticated areas such as the Closed Forums when used.

If you do have any problems or require further information, you can notify us of this by contacting Martin Bowers mbowers@ctwsolicitors.co.uk in our marketing department.

Google Remarketing

We use cookies for remarketing purposes. These cookies are written by Google for the purpose of showing advertisements to users who have previously visited our site as they browse other websites on the internet.

Cookies set by Third Party sites

To support our site and the information we are posting, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Cook Taylor Woodhouse Limited does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.